Knowledge Management in Virtual Teams
Abstract
In today’s knowledge-driven economy, the ability to transform information into actionable knowledge has become a decisive factor for organizational success. This paper examines how knowledge is created, shared, and utilized within virtual teams, where collaboration occurs across distances and relies heavily on digital communication tools.
The study analyzes the nature of knowledge as a dynamic, context-dependent, and generative process, emphasizing the challenges associated with capturing and transferring it. Two main approaches to managing team knowledge are explored: traditional documentation-based methods and modern technology-driven solutions, particularly computer-mediated communication and conferencing systems.
The findings highlight that while documentation often fails to capture context and dialogue, virtual collaboration tools enable real-time knowledge creation, storage, and reuse. By structuring and linking knowledge through digital platforms, organizations can enhance learning, coordination, and innovation in distributed teams.
References
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Additional online sources (knowab.co.uk, chez.com)
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